Product Privacy Policy

How we protect your information when you purchase and use our organic products

Last Updated: August 1, 2025

At Zevapotech, we value your privacy and are committed to protecting your personal information as it relates to our organic and natural products. This Product Privacy Policy explains how we collect, use, and safeguard your information specifically when you purchase and use Zevapotech products.

This policy focuses exclusively on our product-related data practices. By purchasing our products, you consent to the practices described in this policy.

Product Information We Collect

Product Purchase Information

When you purchase Zevapotech organic products, we collect the following information to process your order and improve your product experience:

  • Product selection and purchase history
  • Product quantity and size preferences
  • Payment information related to product purchases
  • Shipping information for product delivery
  • Gift options and personalized message requests

Product Usage Information

We may collect information about how you use our products through:

  • Product reviews and feedback you provide
  • Customer service inquiries about specific products
  • Responses to product satisfaction surveys
  • Information shared during product consultations
  • Social media posts when you tag or mention our products

Product-Related Preferences

We may collect information about your preferences related to our products:

  • Product ingredient preferences and sensitivities
  • Specific wellness goals related to product usage
  • Frequency of product replenishment preferences
  • Product packaging preferences (eco-friendly options)
  • Interest in related product categories

How We Use Product Information

We use the product-related information we collect for the following specific purposes:

  • Process and fulfill your product orders accurately and efficiently
  • Provide product delivery tracking and status updates
  • Develop new product formulations based on customer preferences
  • Improve existing product formulations and packaging
  • Send product replenishment reminders when you might be running low
  • Create personalized product recommendations based on your purchase history
  • Inform you about product recalls or safety information if necessary
  • Share educational content about how to maximize product benefits
  • Notify you about complementary products to enhance your regimen
  • Conduct product satisfaction research to improve quality
  • Analyze product usage patterns to enhance formulations
  • Process product returns or exchanges when needed
  • Address product-specific questions or concerns through customer service

Product Information Sharing

Zevapotech does not sell or rent your product-related information to third parties. We share product-specific information only in the following circumstances:

Product Supply Chain Partners

We share limited information with trusted partners who help us create, deliver, and improve our products:

  • Organic ingredient suppliers (aggregate usage data only, no personal information)
  • Product packaging manufacturers (order volumes only)
  • Shipping and logistics providers (delivery address and order details)
  • Product quality testing laboratories (batch testing information only)

Product Certification Bodies

We may share information with organic certification agencies and sustainability certification organizations to maintain our product credentials. This information is limited to ingredient sourcing, manufacturing processes, and supply chain documentation.

Product Safety Authorities

We may disclose product information if required by regulatory authorities for product safety monitoring, or in compliance with cosmetic and personal care product regulations.

Product Tracking Technologies

We use several technologies to track and improve your experience with our products:

Product QR Codes

Our product packaging includes QR codes that, when scanned, provide additional product information, usage instructions, and ingredient details. When you scan these codes, we may collect anonymous usage data to understand which product information customers find most valuable.

Batch Tracking

Each Zevapotech product includes a batch number that allows us to track product quality and safety. If you provide this number when contacting customer service or leaving a review, we can better address product-specific questions and identify any quality issues.

Product Feedback Tools

When you submit product reviews or complete product satisfaction surveys, we collect this information to improve our formulations and develop new products that meet your needs. This feedback is tied to your purchase history to help us understand the full product experience.

Product Data Security

We implement specific security measures to protect your product-related information:

  • Product purchase data is encrypted during transmission and storage
  • Product formulation details and your personal preferences are stored in separate, secure databases
  • Access to customer product data is restricted to specific personnel who need it to fulfill orders and provide support
  • Regular security audits of our product database systems
  • Product data retention policies that specify how long we keep different types of product information

We are committed to protecting the integrity of our product data to maintain customer trust and ensure product safety. Our product development team follows strict protocols when accessing and using aggregate product usage data.

Your Product Data Rights

Regarding your Zevapotech product data, you have the following rights:

  • Access Your Product Data: You can request a report of all product-related information we have about you, including purchase history and product preferences.
  • Correct Product Information: If you believe we have inaccurate information about your product preferences or sensitivities, you can request corrections.
  • Delete Product Records: You may request deletion of your product purchase history and preferences, though we may need to retain certain information for regulatory compliance.
  • Opt Out of Product Recommendations: You can choose not to receive personalized product suggestions based on your purchase history.
  • Product Replenishment Notifications: You can opt in or out of receiving reminders when you might need to repurchase products.
  • Product Feedback Control: You can request removal of product reviews or feedback you've submitted.

To exercise any of these product-specific data rights, please contact our Product Privacy Team using the information in the "Product Privacy Contact" section below.

Changes to Product Privacy Policy

We may update this Product Privacy Policy periodically to reflect changes in our product line, manufacturing processes, or data collection practices. When we make significant changes to how we handle product-related information, we will:

  • Update the "Last Updated" date at the top of this policy
  • Include product package inserts notifying customers of the change
  • Send email notifications to customers who have purchased affected products
  • Post notices on product pages of our website

We encourage you to review this Product Privacy Policy regularly to stay informed about how we protect information related to your Zevapotech product purchases and usage.

Product Privacy Contact

If you have any questions or concerns specifically about how we handle your product-related information, please contact our Product Privacy Team:

Zevapotech Product Privacy Team
123 Wellness Way
Sydney, NSW 2000
Australia

Email: product-privacy@zevapotech.store
Phone: +61 2 8785 1321

Please specify which Zevapotech products you're inquiring about when contacting us, including any relevant batch numbers if applicable. This helps us provide faster and more accurate responses to your product-specific privacy questions.

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